Servigistics Warranty Claims

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Automate Warranty Claims Processing

Servigistics Warranty Claims enables online claims entry, uploading of claims from service systems, automatic claims validation and review and processing based on extensive warranty business rules as well as equipment history.

Servigistics Warranty Claims allows users to create, edit and process various types of claims, including standard warranty, extended warranty, used warranty and parts warranty.

Servigistics Warranty Claims Features and Benefits


  • Validates claims against prior product usage, previous repairs and product service bill-of-materials (sBOM)

  • Increases dealer satisfaction on prompt claim payment

  • Facilitates the ability to identify dubious/fraudulent claims

  • Automates approval or rejection of claims without issue/error

  • Streamlines claim-sharing process and quality analysis